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Answers to your Questions about Mortgage Outsourcing

Why use The StoneHill Group as my mortgage outsourcing company for Mortgage Quality Control, Mortgage Collateral Audits and Mortgage Fulfillment Services?

The StoneHill Group was founded in 1996 and has provided superior mortgage outsourcing solutions to commercial banks, community banks, credit unions and mortgage companies for over 15 years. Our clients benefit from the leadership of proven mortgage industry professionals and our experience working with mortgage leaders, investors, industry partners and regulators allows us to provide guidance throughout the process. Outsourcing to The StoneHill Group offers you a positive return-on-investment that can be tracked and measured. Our customers will attest to our success in providing them the best service with a high ROI.

How secure is my customer data?

All of our client's customer data and confidential information is stored in our own Atlanta, GA based data center. The center is operated and staffed by The StoneHill Group and offers 24/7 security. We are SAS 70 II compliant. SAS 70 is the internationally recognized audit standards developed by AICPA. Successfully passing a SAS level II audit means The StoneHill Group has thorough, sound and secure internal and external IT processes and are committed to exceeding industry quality control standards.

Is it easy to send files to The StoneHill Group?

Yes. The StoneHill Group has developed a robust Mortgage Quality Control and Mortgage Fulfillment platform that allows our customers to upload and receive data from a secure FTP site.

Do I need to send all my files to The StoneHill Group?

Absolutely not. The StoneHill Group has the capacity to handle your entire Mortgage Quality Control and Mortgage Fulfillment needs. However, we are available to supplement your internal processes and we have the ability to scale accordingly as loan origination volumes change.

Can we try you out or send test files?

Yes you can. We will still need to get the basic agreement completed which authorizes the StoneHill Group to review the files and make inquiries as required. While the audit agreement allows the StoneHill group to legally perform the mortgage underwriting, mortgage compliance audits, mortgage post-closing, or due diligence mortgage services work, it does not obligate you to doing a specific quantity or volume of work. If you choose to stop after the test files, that is your option. If you choose to continue using the StoneHill Group as your mortgage outsourcing company,  you’re good to go.

What other services besides Mortgage Quality Control and Mortgage Fulfillment do you provide?

The StoneHill Group offers the mortgage banking industry a wide array of services. Outside of our Mortgage Quality Control and Mortgage Fulfillment business channels we provide organizations with mortgage due-diligence reviews to ensure your compliance with industry regulations, mortgage collateral audits and loan repurchase defense. The StoneHill Group maintains a current employment database and can provide you with contract and temporary mortgage staffing in most facets of a real estate financing transaction.

What can I do to learn more and get pricing on these mortgage outsourcing services?

To get started is easy: just click here, fill out the basic information and one of our business development managers can provide you with further details and pricing information. The StoneHill Group attends over 50 mortgage industry events each year (see our Events page for details) and we would love to have you visit us at the shows and learn more.

 

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The StoneHill Group, Inc.  : :  1117 Perimeter Center West  : :  Suite E212  : :  Atlanta, GA 30338  : :  1-877-399-1936

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