As Vice President of Operations at Sourcepoint, Raj leads the company’s global Quality Control, Due Diligence, Post-Closing, and Document Management business while also managing its Title Services organization. A strategic leader with a strong track record in operational excellence, Raj drives large-scale transformation initiatives, integrating automation, AI, and technology-driven solutions to enhance efficiency, compliance, and customer experience.
With 26 years of experience in global operations and product management, Raj has played a pivotal role in developing and implementing cutting-edge automation solutions in the post-closing segment of the mortgage lifecycle. He is the architect behind Sourcepoint’s post-closing workflow engine, an advanced document management system that leverages AI, machine learning, and OCR technology to automate loan document recognition, classification, and data extraction. His expertise in workflow automation and digital transformation has been instrumental in improving turnaround times and reducing costs for lenders and servicers.
Raj is a thought leader in the mortgage industry, driving the adoption of generative AI and intelligent automation to streamline processes and enhance decision-making. His vision for AI-driven mortgage solutions continues to shape the future of post-closing and compliance functions.
Prior to joining Sourcepoint in 2018, Raj held operational and business leadership roles in technology-enabled mortgage outsourcing firms, leading teams across global locations. He holds a bachelor’s degree in Electronics and an Accredited Mortgage Professional (AMP) designation from the Mortgage Bankers Association. He is based in Palm Bay, Florida.
Rajkumar (Raj) Ramakrishnan serves as the Vice President of Operations at Sourcepoint, overseeing a broad spectrum of functions, including Quality Control, Due Diligence, Post-Closing, Document Management, and Title Services globally. With over 22 years of experience, Raj has honed his leadership skills in global operations and product management, notably focusing on post-closing solutions within the loan lifecycle. His remarkable achievement includes the development of Sourcepoint’s groundbreaking post-closing workflow engine, which employs AI and machine learning technology, incorporating OCR for automated document recognition, classification, and data extraction. Before joining Sourcepoint in 2018, Raj held prominent operational and business leadership roles in technology-driven mortgage outsourcing companies. He holds a bachelor’s degree in Electronics and an Accredited Mortgage Professional (AMP) designation from the Mortgage Bankers Association, and he is based in Palm Bay, Florida.